At Synapse Mindcare, accessible from https://synapsemindcare.com/, we prioritise the privacy of our visitors. This Privacy Policy outlines the types of information we collect and how we use it.

If you have any questions or require further information about our Privacy Policy, please don’t hesitate to contact us.

This Privacy Policy exclusively applies to our online activities and pertains to information collected from visitors to our website. It does not extend to information collected offline or through channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We may request personal information for specific purposes, clearly communicated at the point of collection. This may include your name, email address, phone number, and any other details you voluntarily provide.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message or attachments, and any other information you choose to provide.

When registering for an Account, we may ask for your contact information, including but not limited to your name, company name, address, email address, and telephone number.

How We Use Your Information?

We utilize the information collected in various ways, including but not limited to:

  • Providing, operating, and maintaining our website.
  • Enhancing, personalising, and expanding our website’s features and functionality.
  • Understanding and analysing how visitors interact with our website.
  • Developing new products, services, features, and functionality.
  • Communicating with you directly or through partners for customer service, updates, and marketing purposes.
  • Sending you emails.
  • Identifying and preventing fraudulent activities.

Log Files

Synapse Mindcare follows standard practices in using log files. These files capture visitor information when accessing our website, including IP addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is used for analysing trends, administering the site, tracking user movements, and gathering demographic information. It is not linked to personally identifiable information.

Advertising Partners Privacy Policies

We may engage third-party advertising partners, each with their own privacy policies. These partners may use technologies like cookies, JavaScript, or Web Beacons in their advertisements, which are sent directly to users’ browsers. These technologies help measure advertising campaign effectiveness and personalise content. Synapse Mindcare does not have control over these third-party cookies.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to review the respective Privacy Policies of these third-party ad servers for detailed information. You can choose to disable cookies through your individual browser options. For more detailed information on managing cookies, refer to your browser’s respective website.

User Rights (GDPR and CCPA)

Synapse Mindcare respects user rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Users have the right to:

  • Request access to their personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of personal data under certain conditions.
  • Request restriction of processing under certain conditions.
  • Object to processing of personal data under certain conditions.
  • Request data portability under certain conditions.

If you wish to exercise any of these rights, please contact us. We will respond to your request within one month.

Children’s Information

Protecting children’s online privacy is a priority for us. Synapse Mindcare does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information on our website, please contact us immediately, and we will promptly remove it from our records.